Editorial Standards
How we create content, our use of AI, and our commitment to accuracy.
Our Editorial Mission
At CloudMat, we are committed to providing accurate, helpful, and transparent information about our products and the broader world of area rugs and home decor. Every piece of content on area-rug.ca is created with the goal of helping families make informed purchasing decisions.
We hold ourselves to high standards of accuracy and honesty. When we make claims about our products — whether about materials, dimensions, safety, or care instructions — those claims are verified against physical products and manufacturer specifications. When we use AI tools in our content creation process, we disclose it openly.
How We Create Content
Our content follows a three-step process that combines human expertise with AI-assisted tools:
Human Expertise & Direction
Our founders and team define the content strategy, key messages, product claims, and editorial direction. All factual claims originate from first-hand product knowledge and verified data.
AI-Assisted Drafting
We use AI tools (primarily Google Gemini) to help draft content, generate product descriptions, and create buying guides. AI helps us produce helpful content efficiently, but it does not replace human judgment or expertise.
Human Review & Approval
Every piece of content is reviewed, fact-checked, and edited by our team before publication. We verify product claims, check for accuracy, and ensure the tone matches our brand voice. No content goes live without human approval.
Our Team's Expertise
CloudMat content is overseen by our founding team, who bring first-hand experience in product development, e-commerce, and the Canadian home goods market.
- Fahd Javed, Co-Founder — Leads content strategy and e-commerce operations.
- Omar Shahban, Co-Founder — Leads product development and customer experience.
Learn more about our team on the About page.
AI Content Disclosure
CloudMat uses artificial intelligence tools as part of our content creation process. We believe in full transparency about how and where AI is used:
- 1Product Descriptions
AI assists in drafting product descriptions, which are then reviewed and edited by our team for accuracy. All product claims (dimensions, materials, care instructions) are verified against physical products.
- 2Buying Guides & Room Pages
Our room guides, size guides, and style pages use AI-assisted content that is reviewed for accuracy and helpfulness by our editorial team.
- 3Guides & Articles
Our buying guides and informational articles use AI as a drafting tool. All recommendations, comparisons, and advice are reviewed and approved by our team based on real product knowledge.
Accuracy & Corrections
We take accuracy seriously. If you find an error on our website — a wrong dimension, outdated price, broken link, or misleading claim — we want to know about it.
Our Correction Commitment
- -We review all error reports within 48 hours.
- -Confirmed errors are corrected promptly and noted where appropriate.
- -Pricing errors are synced from our Shopify store in real-time.
- -Product specification changes are reflected immediately upon update.
Report an error: hello@cloudmat.ca
Product Information Standards
Every product listing on area-rug.ca follows strict information standards:
Dimensions
All rug sizes are measured from physical products and listed in both imperial and metric. Tolerance is noted where applicable.
Materials
Material composition (microfibre top, foam core, rubber backing) is verified against manufacturer specifications and our own product testing.
Care Instructions
Washing and care guidance is based on manufacturer recommendations and our own testing. We include practical tips from real customer feedback.
Pricing
All prices are pulled directly from Shopify in real-time. Displayed prices always reflect current inventory pricing, including any active promotions.
Common Questions
Last updated: 2026-04-09
Questions about our content or editorial process?
hello@cloudmat.ca